select
FAQ

Grand Velas Riviera Maya - All Inclusive

Recommend more like this?

Amid the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury. About the Property Credit - Only Apply at SE Spa. $50 USD SPA Credit per person, per night SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 minutes or more. Not transferable between guests. Not cumulative. Not redeemable for cash. Unused balances will not be refunded. Not combinable with other Spa promotions. NOT applicable on SPA Boutique products, Jungle Kids Spa, Beauty Salon, Hydrotherapy Circuit. NOT applicable on treatments available in SPA Cabanas (outdoor areas). Applicable on treatments with a duration of 50 min or more. License Number(s): 01230089a82d6

Select Member Perks:
UJV
  • Daily breakfast for two
  • Room upgrade on arrival, subject to availability
  • Hotel or resort credit (amount varies by property)
  • Early check-in / late check-out, subject to availability
  • Complimentary Wi-Fi
  • Additional property-specific amenities
Virtuoso
  • Room upgrade on arrival (subject to availability)
  • Daily breakfast for up to two guests per bedroom (served in the restaurant and via in-room dining)
  • $100 USD equivalent Resort or Hotel credit to use during your stay (not combinable; not valid on room rate; no cash value if not redeemed in full)
  • Early check-in / Late check-out (subject to availability)
Preferred Platinum
  • Breakfast for Two Daily
  • $100 Hotel Credit per Stay (to be used on services such as spa, dining, or selected amenities valued at $100 or more)
  • Hotel Welcome Amenity and Welcome Note from the General Manager
  • Room Upgrade (subject to availability)
  • Priority Check-in and Check-out (subject to availability)
ID Travel Group
  • Post-departure travel insurance is automatically included with every booking at no additional cost (covers lost luggage, trip delay, medical evacuation, and treatment once you’re in destination).
  • Cancel For Any Reason (CFAR) waiver with money back (available for purchase on most bookings).
Details
  • Contact the Select Concierge for rates and bookings by clicking "Request Reservation"
  • These must be booked by our Concierge team to be applicable
  • You can earn loyalty points + receive perks and amenities, simply relay your account information to our concierge team