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FAQ

Banyan Tree Mayakoba

Select Member Perks:
Accor - STEP
  • Room upgrade (to the next room category, subject to availability)
  • Early check-in & late check-out (subject to availability)
  • Daily complimentary breakfast for up to 2 guests
  • Property credit to be spent during the stay (value varies by property)
  • A VIP Welcome amenity
Virtuoso
For 2024:
  • Upgrade on arrival, subject to availability
  • Daily Full breakfast for up to two guests per bedroom, served in the restaurant
  • $100 USD equivalent Resort or Hotel Credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full) with possibility of higher credit amount for higher villa categories
  • Early Check-In / Late Check-Out, subject to availability
  • Complimentary Wi-Fi
Details
  • Contact the Select Concierge for rates and bookings by clicking "Request Reservation"
  • These must be booked by our Concierge team to be applicable
  • You can earn loyalty points + receive perks and amenities, simply relay your account information to our concierge team