Member Concierge

SELECT Member Concierge

The Position:

The Member Concierge is the direct link between our partners, members and SELECT. You will help facilitate our members’ unique SELECT experiences with recommendations and suggestions; communicating with our members across platforms including our live chat concierge, email and in person. The Member Concierge will also be responsible for managing customer service interactions and will assist in new member on-boarding.

Skills you have:

• Outstanding oral and written communication skills
• Incredibly detail oriented
• High level of resourcefulness and strong willingness to learn
• An interest in startups and entrepreneurship
• Concierge, hospitality and event planning experience a plus

Responsibilities include:

• Managing inbound inquiries, recommendations, reservations and concierge requests
• Managing customer service relations with current and prospective members
• Assisting in new member on-boarding
• Cultivating relationships within the community

Please note this is a part time position and can be done remotely.
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